This summer, COVID-19 closures and concerns are keeping many families at home. Instead of visiting the public pool or taking a beach vacation, more people are installing a pool in their backyard. According to one research firm, pool purchases are up more than 160% over last summer.
If you’ve decided to invest in a swimming pool, be sure to do your research before selecting a contractor. Make sure you’re not left high and dry with these hiring tips.
Talk to Friends and Family
Talk to anyone you know who has recently had a pool installed or worked with a pool company for refinishing. You’ve also probably seen social media posts where friends are in search of recommendations for product and service providers. If you go that route, don’t use recommendations as a sign you can skip the rest of your research. Find out why each pool company comes so highly recommended, and see if other customers had the same experience your friend or family member did.
Search BBB for Pool Contractors
BBB Accredited businesses must, at the very minimum, have been in business for six months, show sound business practices and meet high standards for advertising, customer service, privacy protection and more. The BBB Accredited Business Seal identifies businesses who advertise honestly and deliver on their promises.
Businesses don’t have to be accredited to be on the list, but for the ones that are, you’ll see the BBB Accredited Business seal. Many businesses also display a letter grade rating. There could be hundreds of possible matches in your area, so you might want to refine your search. There’s the option to show only BBB Accredited pool contractors, to rule out contractors with low ratings and to search within a certain distance.
If a business is listed, you can see their contact information on their profile page, so you can follow up with the business directly. Accredited pool contractors also have a button that allows you to quickly request a quote.
Check Years in Business
You probably don’t have to look hard to find a neighbor who feels like their pool contractor ripped them off. Someone gave them an estimate, took a big chunk of money and left them with a hole in their backyard and their pocket. Successful pool construction takes more than just equipment. Pool companies that seem to start with a bang sometimes go out of business just as fast. Choose a pool contractor that has been in business for at least a few years, with a solid reputation and a list of local references. Don’t be lured in by the fast talker who says he did big business in another state, now he’s offering super low prices to get started here.